Privacy & Cookie Policy

WEBSITE COOKIE AND PRIVACY POLICY  

Reason For This Notice

This page contains information on how the personal details of the users of this website are managed. After accessing this website, data referring to identifiable or non-identifiable persons may be processed.
This policy, within the meaning of Art. 13 of (EU) Regulation 2016/679 (GDPR 2016/679), applies to users who interact with the services offered on the website www.imperialfood.it for the protection of Personal Data, accessible online from: www.imperialfood.it
 
The policy applies only to this website “IMPERIAL FOOD S.r.l.” and does not apply to any other website the user may reach via any links published therein.
 
The policy is also inspired by EU Recommendation No. 2/2001, which the European Authorities for the protection of Personal Data, part of the Group established by Art. 29 of Directive No. 95/46/EC, adopted on 17 May 2001 to identify the minimum online data collection requirements and, in particular, the methods, terms and nature of the information that the Data Controller must provide users when they interact with the website, regardless of the purpose of the interaction.
 

Type of Data Processed

Browsing Data
The information technology systems and software procedures used by this website during the course of its normal operation acquire some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified users, but due to its nature, when elaborated and combined with data held by third parties, it may lead to their identification.
This category of data includes: IP addresses, domain names of the computers used by users to connect to the site; the addresses in URI (Uniform Resource Identifier) format of the resources requested, the time when the request is made, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server (successful, error, etc.) and other parameters concerning the user’s operating system and computer environment.
This data are used solely for the purpose of obtaining anonymous statistical information on how the site is used and if it is working properly, and are deleted immediately after processing. Data may also be used to ascertain liability in the event of hypothetical cybercrimes to the detriment of the site. Except in this case, currently contract data are not retained for more than seven days.
 
Data Voluntarily Provided by Users
IMPERIAL FOOD S.r.l will process the personal data provided voluntarily by the user during the registration process, or when requesting a specific service or interacting with the website at www.imperialfood.it.
These data may include:
• identifying and contact details (name, surname, address, town/city, VAT number, email address, telephone number, etc.);
• payment and invoice details (credit card and other payment method details)
The provision of personal data is essential to the provision and use of the Services requested. Therefore, failure to provide some of the data (name, surname, email address, payment details, etc.) may lead to the impossibility for the Data Controller to provide the Services requested.
The website www.imperialfood.it will not process the payment details. To complete the payment process the user will be redirected to the PayPal page (PayPal payment circuit). IMPERIAL FOOD S.r.l will then receive confirmation of the payment.
In each instance, also in its forums on www.imperialfood.it, IMPERIAL FOOD S.r.l will clearly specify which details are essential to using the Services and any additional optional data, necessary only to improve the Service experience provided.
 

Data Controller, Data Processor, and Data Protection Officer

The Data Controller is IMPERIAL FOOD S.r.l, in the person of its legal representative. The updated list of the External Data Processors is available from the company’s Registered Office. A DPO has not been appointed.
Purposes of Data Processing
The personal data provided will be used for the following purposes:
a) to execute the contract or to provide the Services requested by the user on www.imperialfood.it
– manage registration, authentication and access to the website;
– provide information about products;
– manage the requests to buy goods or services;
– manage the online requests for assistance and support via chat;
b) to comply with legal obligations (including but not limited to tax obligations in relation to the execution of the contract and the provision of services);
c) to send automatic communications (via email) regarding services offered, personalised newsletters and news containing promotional material and initiatives pertaining to activities and services.
 

Nature of Data Provision

Data provision for the purposes in points a) and b) is mandatory; failure to provide such data will prevent IMPERIAL FOOD S.r.l from providing the full service. Data provision for the purposes in point c) is optional; failure to provide such data will only prevent the Data Controller from sending promotional messages or newsletters and will not affect the services offered.
 

Data Processing Methods

All personal data are mainly processed electronically, however the use of paper format is not excluded.
Data will be stored in a format that will allow the identification of data subjects only for the time strictly necessary to achieve the purposes for which they were originally collected and, in any case, for the time provided by law.
To ensure personal data is always correct, up to date, complete and pertinent, users and other data subjects are kindly requested to keep their details up to date using the relevant features on the websites, the applications connected to www.imperialfood.it, or by notifying any changes via email at info@imperialfood.it.
Personal data will be processed only for the time necessary to achieve the purposes described above.
The Data Controller implements the security measures necessary to protect the confidentiality of the data subjects and avoid access from third parties or unauthorised personnel.
 

Data Processing Location

Data processing in connection with the services provided by this website takes place at IMPERIAL FOOD S.r.l’s registered offices and is carried out only by specifically appointed personnel: data processing also takes place anywhere else the parties involved in the processing may be located. In particular, all data regarding the website, and any backup copies, are stored on the servers in data centres within the European Union and in compliance with the applicable EU legislation.
For further information, please contact the Data Controller.
 

Data Processing Time

Data are processed for the time necessary to provide the service requested by the user, or to achieve the purposes described in this document, and the user can always request to stop the processing and delete data.
 

Data Transfer To Third Parties

Data will not be disseminated. When transferring data to third party suppliers, consultants or partners, is necessary for reasons in connection with the provision of the Services, the Data Controller will appoint them as Data Processors, within the means of article 28 of the GDPR, based on the ability, experience and reliability shown.
Identifiable data may be transferred to transport companies with whom IMPERIAL FOOD S.r.l. has signed an agreement for the delivery of the products purchased on the Data Controller’s websites.
Data subjects can request at any time the complete list of Data Processors appointed ad hoc by IMPERIAL FOODS S.r.l. simply by sending an email to the Data Controller at info@imperialfood.it.
In any case, personal data may be transferred to third parties such as police or other public authorities, any time this is required by the law or ordered by a competent authority. These subjects will process the data as autonomous data controllers.
 

Cookie Data Controller

Since the installation of third-party cookies and other tracking devices through the services used in this website cannot be technically controlled by the Data Controller, any specific reference to third-party cookies or tracking devices should be considered indicative only.
Given the objective complexity of identifying the technologies based on the use of cookies and their close connection with how websites operate, users are encouraged to contact the Data Controller should they wish to receive further information on how cookies are used or how, for example, they may be used by third parties through this website.
 

Rights of the Data Subject

Within the meaning of articles 15-22 of the GDPR 2016/679, data subjects have the right to:
– obtain confirmation as to whether or not personal details concerning them exist;
– obtain information regarding the purposes of the processing, the categories of personal details, the recipients or categories of recipients to whom data were or will be communicated and, when possible, the time of data retention;
– obtain the rectification and erasure of data;
– obtain the limitation of data processing;
– obtain data portability, i.e. receive the data without obstacles from the data controller, in a structured and commonly used format readable by automated devices, and transfer them to a different data controller;
– object at any time to the data processing, even for direct marketing purposes;
– object to automated processing of the data of a natural person, including profiling.
 
 
To exercise your data subject rights and/or for further information, please contact the Data Controller: IMPERIAL FOOD S.r.l. with registered offices and data processing facilities in Via L. Galvani 2, 43018 Sissa Trecasali (PR), by sending an email to: info@imperialfood.it.