Answers to the questions we are asked most often about products, feeding, orders and partnerships. Can't find yours? Write to us.
The ImperialFood range comprises five lines: DeLuxe (our flagship superpremium line), Life (top of the range, with selected natural raw materials), Health (supporting veterinary care), Acti (the line of supplements and complementary foods) and Harmony (balanced maintenance for the adult dog). Each line brings together products with their own characteristics and purpose.
Explore the range to find the line best suited to your dog.
Sizes vary from product to product. At Doshapet ↗ private customers will find every available size: some products exist only in the large size. Professional sizes with dedicated terms are available for breeders and distributors.
Yes. Our formulas are designed for all dogs, of every size and breed. The choice of product depends on theneed (growth, adult, energy and movement, beauty, health) and on the life stage, not on the specific breed. If you are unsure, write to us and we will help you find your way.
It is the production process we introduced to Italy for the first time in 1986 and which defines our dry food. It consists of two stages: extrusion cooking, followed by cold blending of the nutrients. The result is a digestible, palatable kibble with its nutritional properties intact. Read more about Triple Layer Technology.
Daily amounts depend on the dog's weight, age, activity level and the specific formula. Every pack carries feeding guidelines. For specific doubts you can check the product page on Doshapet or, for particular situations, your trusted vet.
Switching between different foods should always be done gradually, over 7-10 days: replace the old food with the new one, increasing the proportion of the new food each day (e.g. day 1: 25% new + 75% old; day 4: 50%/50%; day 7-10: 100% new). This reduces the risk of digestive upset and lets the dog adapt gradually.
No. Our products are free from artificial colourings and preservatives.
Yes: all our foods are gluten free. The cereals we use are selected for their nutritional value and digestibility, an aspect we have always focused on. If your dog has particular food sensitivities, we will point you towards the Life or the Health line Sensitive.
ImperialFood products are available online at Doshapet ↗, our official e-shop: the channel through which we bring ImperialFood quality straight to your home.
The simplest and most immediate channel is Doshapet ↗, our official e-shop: order whenever you like and have it delivered to your door. For larger quantities - for example if you have several dogs - you can still contact our sales department directly, and they will work out the most suitable supply arrangement with you. We then look after professional customers directly: breeders, distributors and specialist shops.
Delivery times are shown directly on Doshapet at the time of ordering and vary by destination. For specific details please refer to the Doshapet terms of sale ↗.
Returns are handled by Doshapet, which is the seller. You will find all the details in the Doshapet terms of sale ↗.
If you have a specialist shop, a pet chain, a grooming salon with retail or a distribution channel and want to stock the ImperialFood range, go to the page Trade partners. We open a direct trade channel: dedicated terms, technical support and a contact who looks after you.
If you are a professional dog breeder, fill in the form on the page Breeders. We open a direct channel with our R&D team to assess the formulas best suited to your kennel.
No, B2B terms are communicated directly during commercial negotiations, based on volumes and channel type. Request trade information.
ImperialFood is distributed mainly in Italy and in several European countries. For non-European distribution enquiries, contact us.
All our dry food is produced at our own plant in Sissa Trecasali (Parma), in Emilia-Romagna. We do not offshore and we do not import finished products.
The raw materials are mainly of Italian origin, from selected suppliers with whom we maintain a direct relationship. Some specific ingredients may be imported when the required source quality is not available in Italy (e.g. certain protein sources).
Yes, it is the same company. Doshapet is ImperialFood's official e-shop: the online store through which we bring our quality straight to your home. It is not a third-party brand, it is our sales channel for people who love their dog. Read more about the relationship between the two brands.
ImperialFood has been producing own-brand dry food at its own plant for over thirty years. The company ImperialFood S.r.l. was established in 2011. Discover our story.
The ImperialFood group's own e-shop: order the full range for your dog - dry food, treats, care and accessories - with home delivery and dedicated advice.
Go to the shop ↗